{"id":3564,"date":"2021-11-22T14:39:46","date_gmt":"2021-11-22T13:39:46","guid":{"rendered":"https:\/\/sonical.co\/?page_id=3564"},"modified":"2022-12-22T12:07:30","modified_gmt":"2022-12-22T12:07:30","slug":"decharger-les-problemes-informatiques","status":"publish","type":"customer-stories","link":"https:\/\/sonical.co\/fr\/customer-stories\/decharger-les-problemes-informatiques\/","title":{"rendered":"D\u00e9responsabiliser les probl\u00e8mes informatiques"},"content":{"rendered":"\t\t
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En mettant en relation la bonne aide m\u00e9nag\u00e8re et la famille id\u00e9ale, la soci\u00e9t\u00e9 de titres-services Easy Life<\/a> permet aux familles d’augmenter leur qualit\u00e9 de vie en passant plus de temps ensemble. Avec des bureaux dans toute la Flandre et \u00e0 Bruxelles et un look jeune et branch\u00e9, Easy Life est actuellement en pleine croissance.<\/p>\n

Mais une activit\u00e9 florissante et une croissance rapide sont aussi synonymes de d\u00e9fis. Easy Life est maintenant actif au d\u00e9part de 32 bureaux. Afin de fournir \u00e0 tous les consultants sur place une infrastructure informatique de qualit\u00e9 et de les aider \u00e0 r\u00e9soudre les petits et grands probl\u00e8mes informatiques, Easy Life fait appel \u00e0 Sonical by TWS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Le d\u00e9fi\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Avec des bureaux r\u00e9partis sur 32 sites diff\u00e9rents, Easy Life confirme sa position forte sur le march\u00e9. Alors qu’auparavant le PDG ou un employ\u00e9 permanent r\u00e9solvait les probl\u00e8mes informatiques entre les deux, Easy Life a confi\u00e9 cette t\u00e2che \u00e0 Sonical by TWS en 2015. Une croissance rapide s’accompagne d’une expansion rapide de l’\u00e9quipe. Le d\u00e9marrage de nouveaux employ\u00e9s n\u00e9cessite non seulement l’activit\u00e9 principale, mais aussi une grande charge de travail en terme d’infrastructure. Il suffit de penser \u00e0 un ordinateur portable et \u00e0 sa configuration, \u00e0 un smartphone, ….<\/p>

M\u00eame apr\u00e8s le d\u00e9marrage, des probl\u00e8mes informatiques surviennent parfois. L’imprimante ne d\u00e9marre pas, le Wi-Fi ne fonctionne pas et les documents dans le cloud ne sont pas accessible ….<\/p>

\u00a0\u00bb Avons-nous un probl\u00e8me ? Alors nous prenons rapidement le t\u00e9l\u00e9phone et appelons Sonical by TWS. Le probl\u00e8me est r\u00e9solu en un rien de temps.\u00a0\u00bb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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D\u00e9complexifier tous les probl\u00e8mes informatiques<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00ab\u00a0Lors du d\u00e9marrage de nouveaux employ\u00e9s, Sonical by TWS nous aide \u00e0 fournir l’infrastructure n\u00e9cessaire\u00a0\u00bb. Dit Sofie Van den Branden, responsable des ressources humaines chez Easy Life. \u00ab\u00a0Je fournis \u00e0 Sonical by TWS un excel avec toutes les donn\u00e9es n\u00e9cessaires et ils veillent \u00e0 ce que tout soit pr\u00eat le premier jour de travail : ordinateur portable install\u00e9 avec les licences Microsoft 365 n\u00e9cessaires, nouveau smartphone, un support pour ordinateur portable, clavier, souris, \u00e9ventuellement des \u00e9couteurs, ….<\/p>

Cela se fait \u00e9galement de cette mani\u00e8re pour les nouvelles commandes. Cependant, Andy et Tim, nos interlocuteurs chez Sonical by TWS, r\u00e9fl\u00e9chissent toujours avec nous. Par exemple, si deux personnes passent la m\u00eame commande, ils v\u00e9rifieront si il ne s’agit pas d’une erreur et ne commanderont pas \u00e0 l’aveuglette. C’est tr\u00e8s rassurant d’avoir une telle \u00e9quipe informatique derri\u00e8re soi.\u00a0\u00bb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Si les consultants rencontrent un probl\u00e8me pendant la journ\u00e9e de travail, ils peuvent contacter Sonical by TWS directement. C’est id\u00e9al, car de cette fa\u00e7on Sofie peut se concentrer sur ses t\u00e2ches principales et l’employ\u00e9 est \u00e9galement aid\u00e9 tr\u00e8s rapidement. Chaque appareil est muni d’un tag avec un code unique, de sorte que Sonical by TWS puisse s’attaquer au probl\u00e8me de mani\u00e8re efficace.<\/p>\n

La plus grande valeur ajout\u00e9e ? Sonical by TWS est toujours disponible et constitue notre point de contact unique. Un probl\u00e8me de r\u00e9seau ? Sonical by TWS le d\u00e9tecte avec Proximus. Nous n’avons pas \u00e0 attendre pendu au t\u00e9l\u00e9phone pendant de longs moments.<\/p>\n

Sonical by TWS est donc tr\u00e8s heureux de pouvoir profiter d’Easy Life dans sa belle histoire de croissance. Cet \u00e9t\u00e9, deux nouveaux bureaux ont \u00e9t\u00e9 ouverts. La t\u00e9l\u00e9phonie num\u00e9rique n\u00e9cessaire avec toutes ses fonctionnalit\u00e9s telles que la r\u00e9ceptionniste num\u00e9rique, les files d’appels, l’organisation des vacances… ont \u00e9t\u00e9 mises en place. Une belle collaboration dont Easy Life est tr\u00e8s satisfaite. D’autres entreprises ont d\u00e9j\u00e0 trouv\u00e9 le chemin  vers Sonical by TWS gr\u00e2ce \u00e0 une recommandation d’Easy Life.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Vous souhaitez en savoir plus sur notre approche ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tR\u00e9server une r\u00e9union<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

En mettant en relation la bonne aide m\u00e9nag\u00e8re et la famille id\u00e9ale, la soci\u00e9t\u00e9 de titres-services Easy Life permet aux familles d’augmenter leur qualit\u00e9 de vie en passant plus de temps ensemble. Avec des bureaux dans toute la Flandre et \u00e0 Bruxelles et un look jeune et branch\u00e9, Easy Life est actuellement en pleine croissance. […]<\/p>\n","protected":false},"author":3,"featured_media":1720,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"sector":[],"class_list":["post-3564","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nD\u00e9charger les probl\u00e8mes informatiques<\/title>\n<meta name=\"description\" content=\"Nous avons fourni \u00e0 tous les consultants de Easy Life l'infrastructure informatique n\u00e9cessaire pour r\u00e9soudre leurs probl\u00e8mes informatiques.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sonical.co\/fr\/customer-stories\/decharger-les-problemes-informatiques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"D\u00e9responsabiliser les probl\u00e8mes informatiques\" \/>\n<meta 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