{"id":1395,"date":"2021-11-18T12:51:16","date_gmt":"2021-11-18T12:51:16","guid":{"rendered":"https:\/\/sonical.bureau42.be\/?page_id=1395"},"modified":"2024-06-18T15:30:31","modified_gmt":"2024-06-18T13:30:31","slug":"sustainability-and-digitization","status":"publish","type":"customer-stories","link":"https:\/\/sonical.co\/en\/customer-stories\/sustainability-and-digitization\/","title":{"rendered":"Sustainability and digitization"},"content":{"rendered":"\t\t
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Customer interaction flows and Automated reporting.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Moderna Products<\/a>\u00a0is a renowned\u00a0manufacturer of innovative plastic products for pets<\/strong>\u00a0that wants to give priority to\u00a0sustainability<\/strong>. They make products for pets that can be used several times. It is not only the economic aspect that is important for the West Flemish manufacturing company. They also invest strongly in environmentally sustainable business.\u00a0Sustainability and digitization are not only found in R&D<\/strong>\u00a0or the production hall. The other branches of the company are also growing.<\/p>

We were asked by Moderna to help with\u00a0customer interaction flows and with the automation of their reporting<\/strong>.
2 solutions were put forward: First of all,\u00a0Microsoft Dynamic for sales<\/strong>, where a link was made between the current ERP system to synchronize the necessary information, Secondly,\u00a0Power BI<\/strong>, for reporting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t \u201cWithin Moderna we have launched the project Moderna 4.0 where we want to make the internal information flow paperless. Internally, we succeeded, but for the external story, we got help from Arcade. Arcade made a connection from our existing ERP system to Power BI & to Dynamics for Sales. As a result, we have a digital presentation where people can show customers live data in a beautiful way via an Ipad.\u201d\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tBart Bonte, CEO Moderna Products<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Challenges and solutions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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First challenge<\/h4>

The first challenge is that\u00a0Sustainability and digitization<\/strong>\u00a0are not only found in R&D or the production hall. The other branches of the company also had to grow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Sustainability & digitization\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sustainability is always an important factor. Because the entire information flow enters the system,\u00a0paperless work<\/strong>\u00a0is possible. Implementing scalable systems that can grow with a company is certainly a sustainable solution.<\/p><\/div><\/div><\/div><\/div>

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Second challenge<\/h4>

The sales team is always on the road all over the world. They need to be able to\u00a0retrieve data wherever they are to show to customers.<\/strong>\u00a0The need for notebooks or specific printed reports must disappear completely.<\/p><\/div><\/div><\/div><\/div>

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Retrieving data from anywhere\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the field of collaboration, we have linked to their current ERP system. The link synchronizes the necessary information and ensures that there is no duplication of work.\u00a0Commercial classification of Sales contacts<\/strong>\u00a0was set up as an enrichment of customer information in\u00a0Microsoft Dynamics For Sales.<\/strong>\u00a0Furthermore, the entire flow of communication with customers was processed in the system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Third challenge<\/h4>

The traditional method of reporting is time-consuming, it requires\u00a0a lot of manual work and often duplicate work.<\/strong>\u00a0The way of working with reports also differs from person to person, that\u2019s why reports never look the same. It lacks uniformity.<\/p><\/div><\/div><\/div><\/div>

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Manual and duplicated work\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For reporting, we have set up\u00a0Power BI<\/strong>. It was especially important to\u00a0collect and visualize correct figures and this automatically.<\/strong>\u00a0The relevant dashboarding provides insights down to the detailed level. And you can spend the time you save through automation on analyzes of those figures. In this way, people are busier with their core business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Interested in learning more about our solutions?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a meeting<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Customer interaction flows and Automated reporting. Moderna Products is a renowned manufacturer of innovative plastic products for pets that wants to give priority to sustainability. They make products for pets that can be used several times. It is not only the economic aspect that is important for the West Flemish manufacturing company. They also invest strongly in environmentally sustainable […]<\/p>\n","protected":false},"author":2,"featured_media":1911,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"sector":[1321],"class_list":["post-1395","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","sector-manufacturing-en"],"acf":[],"yoast_head":"\nSustainability and digitization - Sonical<\/title>\n<meta name=\"description\" content=\"We implemented scalable & sustainable systems that can grow with Moderna. 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