{"id":10407,"date":"2022-11-22T12:27:00","date_gmt":"2022-11-22T12:27:00","guid":{"rendered":"https:\/\/sonical.co\/?page_id=10407"},"modified":"2024-06-19T14:52:04","modified_gmt":"2024-06-19T12:52:04","slug":"steady-digital-transformation-for-neuhaus","status":"publish","type":"customer-stories","link":"https:\/\/sonical.co\/en\/customer-stories\/steady-digital-transformation-for-neuhaus\/","title":{"rendered":"Steady Digital Transformation for Neuhaus"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10407\" class=\"elementor elementor-10407\" data-elementor-post-type=\"customer-stories\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24f25f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"24f25f3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-574c647\" data-id=\"574c647\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bd75be elementor-widget elementor-widget-heading\" data-id=\"8bd75be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steady Digital Transformation for Neuhaus. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b95fde elementor-widget elementor-widget-text-editor\" data-id=\"2b95fde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Long before the digital age, <a href=\"https:\/\/www.neuhauschocolates.com\/en_BE\/home\">Neuhaus<\/a> opened its first boutique in Brussels. More than 150 years later, the company is making a name for itself worldwide with its delicious chocolate, offered both online and in more than 1,500 locations. The family business is now further preparing for the digital transformation we are going through and wants to prepare every employee to step into an efficient digital work process in which excellence in customer service and quality can be guaranteed and further improved.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03205d4 elementor-widget elementor-widget-spacer\" data-id=\"03205d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-637ec49 elementor-widget elementor-widget-heading\" data-id=\"637ec49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Moving in the same direction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-856813c elementor-widget elementor-widget-text-editor\" data-id=\"856813c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Neuhaus is strongly committed to digitalisation, not only for efficiency reasons but also to provide its employees with an attractive and modern workplace. Because the company sensed that it was on the eve of a digital transformation, Sonical guided them in order to improve its internal processes on the one hand, and on the other hand to get every employee fully involved.<\/p><p><span style=\"color: var( --e-global-color-primary );\">To get a good view of the current processes as well as <a href=\"https:\/\/sonical.co\/change-and-organizational-readiness\/\">organisational readiness<\/a> from a business point of view, we walked along with the IT department and learned:<\/span><\/p><ul><li><span style=\"color: var( --e-global-color-primary );\">where opportunities for<b> process optimisation<\/b> lay<\/span><\/li><li>in which areas the business could offer <b>resistance<\/b><\/li><li>how we could best <b>involve the teams<\/b> in the digitalisation process<\/li><\/ul><div>\u00a0<\/div><div>\u00a0<\/div><p>We quickly understood that Neuhaus was facing a profound transformation and that <a href=\"https:\/\/sonical.co\/knowledge-as-a-service\">our KaaS methodology<\/a>\u00a0would be the most sustainable way to implement this impactful change trajectory.\u00a0<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2dfc122 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2dfc122\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3c8375a\" data-id=\"3c8375a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e61a01e elementor-widget elementor-widget-image\" data-id=\"e61a01e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"802\" src=\"https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-picture.jpg?fit=800%2C802&amp;quality=89&amp;ssl=1\" class=\"attachment-large size-large wp-image-10427\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-picture.jpg?w=1134&amp;quality=89&amp;ssl=1 1134w, https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-picture.jpg?resize=450%2C450&amp;quality=89&amp;ssl=1 450w, https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-picture.jpg?resize=1022%2C1024&amp;quality=89&amp;ssl=1 1022w, https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-picture.jpg?resize=150%2C150&amp;quality=89&amp;ssl=1 150w, https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-picture.jpg?resize=768%2C769&amp;quality=89&amp;ssl=1 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e07f767\" data-id=\"e07f767\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d688ffa elementor-widget elementor-widget-spacer\" data-id=\"d688ffa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5c68f8 elementor-widget elementor-widget-heading\" data-id=\"f5c68f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 1: Optimising internal communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aced491 elementor-widget elementor-widget-spacer\" data-id=\"aced491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f93fbf4 elementor-widget elementor-widget-text-editor\" data-id=\"f93fbf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once the digital needs were clear, we started setting up <b>MyNeuhaus <\/b>in SharePoint. This <b>internal communication tool<\/b> bundles all the info that should be available to everyone at Neuhaus and is now also used as a daily news page to keep employees informed about the ins and outs of the company. Efficient internal communication not only saves time but also ensures<b> satisfied and engaged colleagues.<\/b><\/p><p>Setting up MyNeuhaus as the first part of the complete digital transformation was not a haphazard decision: it is the ideal way to familiarise everyone with the SharePoint environment in a casual way.\u00a0<\/p><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd5658d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd5658d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4f4a071\" data-id=\"4f4a071\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c9b56c elementor-widget elementor-widget-spacer\" data-id=\"7c9b56c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93af5fa elementor-widget elementor-widget-heading\" data-id=\"93af5fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 2: To the cloud<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1b5a1e elementor-widget elementor-widget-spacer\" data-id=\"a1b5a1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14a2a19 elementor-widget elementor-widget-text-editor\" data-id=\"14a2a19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At the same time, we started implementing <b>Office365 <\/b>behind the scenes. We involved employees in the process by having them take stock of their current folders and files. Necessary for us to set up the structure in Office365, but also the perfect opportunity to already offer the users insight into what was to come. While we prepared the implementation to Office365, they could, if they so wished, already attend <b>training sessions<\/b> for such things as <b>Teams <\/b>and <b>SharePoint<\/b>. This first introduction to Office365 ensured a <b>softer migration<\/b> of the data on various network drives on an offline server to the implementation of a new structure in Office365 <b>in the cloud.&nbsp;<\/b><\/p>\n<p>We deliberately implemented this far-reaching process in several phases. We started with marketing, HR and IT &#8211; generally the key users to create support for internal change &#8211; before migrating sales and other departments in a second and third phase.&nbsp;<\/p>\n<div>&nbsp;<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0d2c22e\" data-id=\"0d2c22e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5404fdb elementor-widget elementor-widget-image\" data-id=\"5404fdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-pen.jpg?w=800&#038;quality=89&#038;ssl=1\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40ecb8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40ecb8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d9f0e25\" data-id=\"d9f0e25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e28d9a elementor-widget elementor-widget-image\" data-id=\"4e28d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"949\" src=\"https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-gift.jpg?fit=768%2C949&amp;quality=89&amp;ssl=1\" class=\"attachment-medium_large size-medium_large wp-image-10431\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-gift.jpg?w=910&amp;quality=89&amp;ssl=1 910w, https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-gift.jpg?resize=364%2C450&amp;quality=89&amp;ssl=1 364w, https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-gift.jpg?resize=828%2C1024&amp;quality=89&amp;ssl=1 828w, https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/neuhaus-gift.jpg?resize=768%2C949&amp;quality=89&amp;ssl=1 768w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8c8de03\" data-id=\"8c8de03\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-804a9dc elementor-widget elementor-widget-spacer\" data-id=\"804a9dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bbc413 elementor-widget elementor-widget-heading\" data-id=\"5bbc413\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Result: successful digital transformation within six months<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c93bcf6 elementor-widget elementor-widget-spacer\" data-id=\"c93bcf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-225529e elementor-widget elementor-widget-text-editor\" data-id=\"225529e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each go live included a <b>start-up training<\/b> in small groups of around 15 trainees, so that everyone could get started right away. Subsequently, we offered several training sessions per component for those who <b>needed a refresher <\/b>or wanted t<b>o delve deeper into the tools<\/b> to get even more out of them. Together with the organisation of <b>Q&amp;A cafes<\/b>, <b>online community sessions<\/b> and regular<b> publications of tips &amp; tricks <\/b>on MyNeuhaus, the totality of the KaaS offering ensures that everyone goes through the digital transformation <b>at their pace and according to their needs,<\/b> and that Neuhaus is ready for the future as one team.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-088cac1 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"088cac1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c04c0e7\" data-id=\"c04c0e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51406b3 elementor-widget elementor-widget-heading\" data-id=\"51406b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Is your company ready for a digital transformation?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19c13b1\" data-id=\"19c13b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5f331d elementor-align-left elementor-widget elementor-widget-button\" data-id=\"a5f331d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/SonicalBooking@sonical.co\/bookings\/s\/RWTpjT0KUUuYTiYnCLnvBw2\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a meeting<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Steady Digital Transformation for Neuhaus. Long before the digital age, Neuhaus opened its first boutique in Brussels. More than 150 years later, the company is making a name for itself worldwide with its delicious chocolate, offered both online and in more than 1,500 locations. The family business is now further preparing for the digital transformation [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10409,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"sector":[],"class_list":["post-10407","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Steady Digital Transformation for Neuhaus - Sonical<\/title>\n<meta name=\"description\" content=\"Customer Story | A step-by-step digital transformation for Neuhaus with a focus on change management and training via KaaS: read how Sonical realised it here!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sonical.co\/en\/customer-stories\/steady-digital-transformation-for-neuhaus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Steady Digital Transformation for Neuhaus\" \/>\n<meta property=\"og:description\" content=\"Customer Story | A step-by-step digital transformation for Neuhaus with a focus on change management and training via KaaS: read how Sonical realised it here!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sonical.co\/en\/customer-stories\/steady-digital-transformation-for-neuhaus\/\" \/>\n<meta property=\"og:site_name\" content=\"Sonical\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-19T12:52:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/sonical.co\/wp-content\/uploads\/2022\/10\/Knipsel.jpg?fit=1443%2C813&quality=89&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1443\" \/>\n\t<meta property=\"og:image:height\" content=\"813\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sonical.co\\\/en\\\/customer-stories\\\/steady-digital-transformation-for-neuhaus\\\/\",\"url\":\"https:\\\/\\\/sonical.co\\\/en\\\/customer-stories\\\/steady-digital-transformation-for-neuhaus\\\/\",\"name\":\"Steady Digital Transformation for Neuhaus - 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